5.4 Cancel SA

Reference: Establish and Maintain Loan Process Model - Page 4 for the business process diagram associated with this activity.

Actor/Role: CC&B

Description: The Service Agreement is transitioned to a canceled status. Canceled is a final status. If configured, a To Do entry can be created when a Service Agreement is canceled.

Entities to Configure

•	To Do Type

•	To Do Role

•	Cancel Reason

Available Algorithms

•	SACA CRTODO (Algorithm type) - Create To Do Entry when SA Canceled. Algorithm CI_SACA-CRTD